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Your Data, Handled With Local Care

We collect only what's needed to run your account — your name, contact details, payment records from Touch 'n Go eWallet, Boost or GrabPay, and basic device data when you log in.

Account DataPayment RecordsDevice LogsLocal Law Scope
6dtoto Your Data, Handled With Local Care
TALK TO US

Reach Us About Your Data

If you want to know what account data we hold, or you'd like a record corrected after a Touch 'n Go eWallet or GrabPay deposit didn't match your profile, our support channels handle these requests directly — no separate privacy desk needed. Live chat is the quickest way to start a data query, while email works better for requests that need document checks, like a mismatched DuitNow transfer reference.

Team online

Live Chat

Open live chat from your account dashboard to ask what personal or payment data we hold, or to flag a Touch 'n Go eWallet transaction that needs checking.

Support Email

Send a written request if you need us to correct, export or check account records tied to your GrabPay or Boost payment history before we action it.

Account Help Desk

Raise a ticket through the help section when a device change or login alert affects your account, so our verification team can check the data trail.

SECURITY AND RETENTION

Data Handling Behind Your Account

Account security and privacy sit together on our side: every login attempt is checked against the device and browser you last used, and unusual access triggers a verification step before your wallet or betting history becomes visible. We keep transaction records — deposits via Touch 'n Go eWallet, Boost or GrabPay, and withdrawal confirmations — long enough to resolve disputes and match regulatory record-keeping where it applies to your region. Cookies are limited to session and preference functions; we don't run third-party ad trackers across your account pages.

Account Security

Login sessions are tied to your registered device, and a mismatch — new phone, new browser — triggers a short verification step before your account data loads.

Cookie Scope

Cookies on 6dtoto keep your session open and remember your display settings; they don't feed external advertising networks that track you across other websites or apps.

Record Retention

Payment records from Touch 'n Go eWallet, Boost and GrabPay transactions are kept long enough to settle disputes and support our withdrawal verification checks properly.

Requesting Changes

To correct or remove personal details tied to your account, reach our support team with your registered contact data and the record you want checked.

Privacy Questions We Get Often

Here's what we're asked most about how 6dtoto handles account data, payment records and cookies, grouped so you can skip straight to the part that matches your situation.

We collect your registration details, contact data, payment trail from methods like Touch 'n Go eWallet or GrabPay, and basic device data used to confirm your login matches your account.

We only share transaction details with payment partners or verification services when it's needed to confirm a deposit or release a withdrawal; we don't sell your details to outside marketers.

Transaction records tied to Touch 'n Go eWallet, Boost or GrabPay payments are kept long enough to resolve disputes and match retention standards that apply to your region under local law.

Yes — contact our support team through live chat or email with your registered details, and we'll check the record before confirming any correction or removal on your account.

Cookies keep your session active and remember display settings; you can clear them in your browser anytime, though your active login session may end as a result.

Core handling stays consistent, but certain data points or retention rules can shift depending on local law and the region you're accessing your account from.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.